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Telehealth Visit2020-06-11T13:14:29+00:00

Telehealth Visit

See your Eye Doctor Virtually!

Due to the COVID-19 crisis, the physicians of MidWest Eye Center recognize the challenges of staying connected with your eye care provider. To help bridge the gap between patient and physician during this period of social distancing we are excited to now offer the ability to interact virtually via telemedicine. Through this medium you will be able to see and talk to your provider in real time to discuss any concerns you have. It is our hope this allows you to obtain the answers to your eye care questions quickly and easily.

To schedule a telehealth visit, please call the office at 859.581.7120 or schedule online.

Below is information to save time & optimize your telehealth visit.

  • Medical insurance. Medicare covers telehelath visits. Many commercial insurers are following the guidelines of Medicare and are their guidelines are changing rapidly. When scheduling we can help determine your individual coverage. Depending on your insurance, a telehealth visit may include a co-pay, co-insurance, deductible or be considered a non-covered service.
  • Cell phone number. Please test your device, such as a smart phone (iPhone, Android), tablet (iPad) or desktop computer prior to your appointment. Video call a friend or family member for audio and video! You may want to use selfie-mode on the device. In some instances, having a family member or friend available is most helpful to highlight eye structures during the consultation.
  • E-mail address. This is critical for many electronic medical record (EMR) systems which utilize a patient portal. After your visit, you may receive an email with patient instructions.
  • Video conferencing platform. Inform the office of your preferred communication platform and contact information. This includes either the cell phone number or email address associated with the platform. Your ophthalmologist may offer the following options:
    • A telehealth patient portal, such as doxy.me. All of our providers are available on this HIPAA compliant platform and is our preferred platform.
    • A text to your cell phone. The text will include a link to open a special secure Doximity video call.
    • Other platforms including FaceTime, Google Hangout, Facebook Messenger, Skype, WhatsApp, & Zoom.
  • Visual Acuity & online measurements – The results from the free online tests will greatly help your us during your telehealth visit. Helpful platforms include:
  • Light source. A penlight, flashlight or good lighting area is needed to optimize the exam of your eye. A family member or friend can also use the smart phone (or a second device) with flashlight the on. Additional photo taking tips.
  • Appointment Time. The office will give you an appointment time. A technician or scribe may call you prior to your appointment time to review your chief complaint, symptoms, medical history, medication list, etc. The eye care doctor will then be able to call via video to review your history and perform a tele-health consultation.